Do tough work conversations make you anxious?
The HiFIVE Model, created by Dr. Rachel Morris and the Shapes Toolkit Team as part of the Shapes Toolkit, gives healthcare professionals a simple yet powerful framework to handle challenging discussions with clarity, confidence and empathy. Â
Download the HiFive Challenging
Conversations Model
Get a FREE PDF tool explaining HiFive Model and how to use it in crucial conversations.Â
Want to Learn More from Rachel?
Coming Up:
"It's About Time" - a LIVE online half-day training
Join Dr Rachel Morris, host of the You Are Not a Frog podcast, and special guests, bestselling author and Productivity Ninja Graham Allcott and Dr Sarah Coope to figure out:
⏳ WHAT to prioritise when EVERYTHING's important (Dr Rachel Morris)
⏳ How to get SUPERHUMAN productivity when you are a normal (and exhausted) human (Graham Allcott)
⏳ Why we should manage our ENERGY, not our time (Dr Sarah Coope)
WEDNESDAY, 7 MAY 2025, 9:30AM-1PM BST
Coming Up:
Work Well Live
A one-day conference for leaders in high-stress, high-stakes industries like health and social care, senior healthcare professionals, wellbeing leads, workforce development and retention leads, coaches, trainers and mentors who:
📌 Feel responsible for the wellbeing of staff in their organisation and want to retain their best people.
📌 Are frustrated with one-size-fits-all, and time-consuming wellbeing interventions which don't work in an overstretched system, with a neurodiverse workforce
📌 Want to explore a new approach to supporting their teams, and get some practical tools to improve wellbeing, without it being just one more thing on their to-do list.
WEDNESDAY, 21 MAY 2025, 9.30AM - 5PM BST

Introducing the You Are Not a Frog Podcast
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 If you liked the HiFive Model, then you'll love the You Are Not a Frog Podcast!Â
Hosted by Dr. Rachel Morris, a former GP and expert in resilience training, each episode is a down-to-earth conversation packed with simple, actionable strategies to help you navigate the challenges of working in a high-stakes, overstretched system. We know the pressures you’re under, and we’re here to give you the tools (and the reassurance) that things can feel better.
If you’ve ever thought, It shouldn’t be this hard—you’re in the right place. Tune in for weekly episodes, and join a growing community of professionals who are learning to thrive, not just survive.