Do tough work conversations make you anxious?
The HiFIVE Model, created by Dr. Rachel Morris and the Shapes Toolkit Team as part of the Shapes Toolkit, gives healthcare professionals a simple yet powerful framework to handle challenging discussions with clarity, confidence and empathy. Â
Download the HiFive Challenging
Conversations Model
Get a FREE PDF tool explaining HiFive Model and how to use it in crucial conversations.Â
Introducing the You Are Not a Frog Podcast
Â
 If you liked the HiFive Model, then you'll love the You Are Not a Frog Podcast!Â
Hosted by Dr. Rachel Morris, a former GP and expert in resilience training, each episode is a down-to-earth conversation packed with simple, actionable strategies to help you navigate the challenges of working in a high-stakes, overstretched system. We know the pressures you’re under, and we’re here to give you the tools (and the reassurance) that things can feel better.
If you’ve ever thought, It shouldn’t be this hard—you’re in the right place. Tune in for weekly episodes, and join a growing community of professionals who are learning to thrive, not just survive.