How To Deal With Conflict At Work
A 90-minute advanced masterclass to help doctors and senior healthcare professionals in high-stress, high-stakes roles handle conflict and challenging conversations.
From Dr Rachel Morris, host of the You Are Not A Frog podcast.
Tuesday, 11 November 2025 | 19:30 - 21:00 UK TIME
RSERVE YOUR SEAT FOR £27
AS FEATURED ON
Unspoken disagreements that doom meetings before they’ve even started.
Disputes over small decisions that mask big-picture power struggles between senior colleagues.
Teams walking on eggshells, afraid to speak up, or drained and exhausted by the effort of pretending “everything’s fine”.
(It's not...)
How much of your energy is spent wondering how to handle ongoing conflicts, sorting out personality clashes with team members, or dreading an escalation to complaints, grievances, or staff members leaving?
Learn a unique, practical model that helps turn conflict into stronger, safer working relationships.
THIS MASTERCLASS IS FOR YOU, IF YOU:
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How To Deal With Conflict At Work Masterclass
Just £27
Inc VAT
Learn how to approach difficult conversations constructively, so you can stop feeling drained by conflicts and focus your energy on the work that really matters. Replay available.
90-minute online masterclass + bonus resources
SIGN UP FOR THE MASTERCLASS NOW
What You'll Learn in the Training:
Learn how to spot the hidden costs of conflict avoidance
Undersatnd varying triggers from damaged trust and team dysfunction to the personal toll of carrying unspoken frustrations.
Understand how your brain reacts under pressure
Learn why even the most capable professionals lose clarity in the heat of conflict, and how to stay grounded and calm.
Apply the HiFIVE Conversation Framework
Use our simple, practical model to prepare for and navigate challenging conversations with clarity, confidence, and compassion.
📌 Includes course workbook, CPD reflection sheet + access to the full replay
✨ Plus: Two powerful bonuses to help you build a working life that actually works for you ✨
BONUS #1 – The 6 mistakes leaders make: How to get people to work together across practices and networks
With Ben Gowland from Ockham Healthcare – an e-course with 6 tips on how to lead more effectively across practices and networks
BONUS #2 – The Effort-Impact Matrix Mini-Training
A quick 20-minute training to teach you how to work out what to focus your precious time and attention on when EVERYTHING seems urgent!.
Total value: £94
Get instant access today for just £47
Includes the 90-minute training, full replay, course workbook, CPD resources, and 2 transformational bonuses.
7-Day No-Quibbles Guarantee — love it or get your money back.
RESERVE YOUR SEAT TODAY"TESTIMONIAL"
"Conflict isn’t always a bad thing - in fact, healthy conflict is essential for high-performing teams. But in the pressured world of healthcare, disagreements often go unspoken, surface in unhelpful ways, or tip into toxic dynamics that damage trust and team function."
Hello! - I’m Rachel
I'm a former GP, Executive Coach, and founder of Wild Monday.
For years, I struggled with overwhelm and guilt, trying to fix everything and keep everyone else happy while I juggled frontline work, family, and multiple roles. Training as a coach helped me discover tools that changed everything. I realised that to lead truly effectively, I had to be able to embrace challenging conversations as opportunities to improve performance and uncover the real issues that get in the way of work that matters.
Now, when I have a tricky conversation coming up, I know how I’ll handle it. I’m confident that conflict can help us move forward and I know that, however the other person reacts, I’ve got the tools to respond.
Through live training, online courses, and the You Are Not a Frog podcast, I’ve shared these tools with thousands of doctors and professionals in high-stakes roles. My mission? To help you beat burnout, work happier, and thrive—in work and life.
"Whether it’s a power struggle between GP Partners in a practice; a team who just can’t gel with a new manager; or colleagues who can’t challenge any suggestion because of the fear communication will break down – in healthcare, conflict is a huge, hidden drain on our energy and resources"
Hello! - I’m Sarah
I'm a former GP, Executive Coach, senior medical educator and mediator, and creator of the HiFive Framework.
Time and again I’ve seen conflict derail teams and sap the energy of even the most committed leaders. In the past, I’ve struggled to speak up and challenge poor behaviour in colleagues because of the fear of repercussions. In a high-pressure environment, no one wants to be seen as “difficult” or “challenging”. But as a mediator and coach, I’ve learned that conflict is an essential part of working together effectively.
I developed the HiFive model to use as a practical framework to guide challenging conversations of all kinds, turning conflict into a force for better working, clearer communication, and more effective relationships.
My goal is to help leaders reduce the friction, stress and anxiety that drain your energy from what you’re best at – so you can work smarter and thrive.
